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Cancel an order

Can I still change or cancel my order after the ordering process?

We would like to remind our customers that once an order has been completed, no further changes can be made. If you need to modify or cancel the order, please contact our online customer service as soon as possible to ensure that your requests are handled promptly. It is important to note that any changes or cancellations must occur before the order is shipped. Please do not hesitate to contact us for assistance.

What can I do if a cancellation is no longer possible?

If your package has already been shipped, we recommend that you receive it first and then contact us for a return. We do not recommend customers refuse delivery directly to avoid further losses due to the inability to return the package.

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